Term and Conditions

Welcome to Christmas Decoration Store! We’re delighted to have you visit our magical holiday wonderland. These Terms and Conditions are designed to create a joyful and transparent shopping experience for all our valued customers.

1. Our Christmas Wonderland

1.1 About Our Store

Christmas Decoration Store is your premier destination for high-quality holiday decorations, serving customers worldwide (excluding Asia and remote regions). We specialize in bringing Christmas magic to homes across the globe with our carefully curated collection of festive decorations.

1.2 Target Customers

Our store caters to Christmas enthusiasts, holiday decorators, and families who value:

• Traditional and contemporary Christmas decorations
• Quality artificial trees and lighting solutions
• Complete holiday home transformation
• Budget-conscious shopping with free shipping options

2. Website Usage and Intellectual Property

2.1 Your Access to Our Site

We grant you permission to browse and shop on our website for personal, non-commercial use. Our friendly elves work hard to maintain a magical shopping environment for all.

2.2 Intellectual Property Rights

All content on our website, including:

• Product designs and descriptions
• Website layout and graphics
• Brand names and logos
• Photography and written content

are the property of Christmas Decoration Store and protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.

2.3 User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account
• Not use our site for any illegal purposes
• Respect our intellectual property rights
• Not attempt to interfere with website functionality

3. Magical Products and Services

3.1 Product Descriptions

Our elves work tirelessly to ensure product descriptions are accurate. However, slight variations in color or size may occur due to monitor settings. If you receive something different from described, please contact our customer care elves immediately.

3.2 Product Availability

During peak season (November-December), some popular items may sell out quickly. We’ll do our best to update availability, but cannot guarantee all items will be in stock.

3.3 Product Categories

We offer a comprehensive range of Christmas decorations including:

• Artificial Christmas Trees and Stands
• Christmas Lights and AppLights
• Ornaments, Figurines, and Collectibles
• Stockings, Garlands, and Swags
• Tree Skirts, Storage, and Watering Systems
• Table Decorations and Christmas Villages

4. Ordering and Payment Magic

4.1 Placing Your Order

When you place an order, you’re making an offer to purchase our products. Our elves will send an order confirmation email once your order is successfully placed.

4.2 Order Processing

Our busy elves need 1-2 business days to carefully prepare your Christmas decorations for their journey to your home.

4.3 Payment Methods

We accept the following payment methods to make your shopping experience convenient:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or import fees that may apply in your country.

5. Shipping and Delivery Joy

5.1 Shipping Methods

We offer two magical shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – For orders over $50 via EMS (15-25 business days after shipping)

5.2 Delivery Areas

We ship worldwide, except to Asia and remote regions. Some restrictions may apply based on destination country regulations.

5.3 Delivery Times

Delivery times are estimates and may vary due to:

• Customs processing
• Weather conditions
• Holiday peak seasons
• Carrier delays

6. Returns and Exchanges Policy

6.1 Our Return Promise

We want every holiday decoration to bring joy to your home. If something isn’t quite right, our friendly elves are here to help!

We accept returns and exchanges within 15 days of your receipt of items.

6.2 Non-Returnable Items

To ensure the health and safety of all our customers, we cannot accept returns on:

• Christmas Candles (for safety and hygiene reasons)
• Artificial Christmas Trees that have been assembled or decorated
• Christmas Lights with cut wires or signs of use
• Opened Christmas Tree Watering Systems
• Any items not in original condition, damaged, or missing parts

6.3 Return Process

Follow these simple steps for returns or exchanges:

1. Contact Our Elves: Email [email protected] within 15 days of receiving your order
2. Prepare Your Package: Include all original packaging, tags, receipt, and completed return form
3. Ship Your Return: Send to Christmas Decoration Store Returns, 1021 Hamill Avenue, San Diego, US 92111

6.4 Refund Information

Once we receive and inspect your return:

• Processing Time: 3-5 business days
• Refund Method: Original payment method
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility (unless item arrived damaged or incorrect)

7. Limitations of Liability

7.1 Product Liability

Christmas Decoration Store’s liability is limited to the purchase price of the product. We are not liable for:

• Indirect, incidental, or consequential damages
• Improper use or installation of products
• Damages resulting from acts of nature
• Customer modifications to products

7.2 Website Availability

While we strive to keep our website available 24/7, we cannot guarantee uninterrupted access and are not liable for website downtime.

8. Privacy and Data Protection

We value your privacy as much as we value spreading Christmas cheer! Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of San Diego, California.

10. Changes to Terms

We may update these Terms and Conditions to reflect changes in our practices or legal requirements. The “Last Updated” date at the bottom will indicate when revisions were made.